Privacy Policy

At Kalustyan Corporation, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, protect, and store your personal data when you use our services for purchasing spices and herbs through our website Kalustyan.com, or during in-person transactions at our location at 855 Rahway Ave, Union, NJ 07083.

Personal Information We Collect:

We gather personal data through interactions with our Website and during in-person transactions. This includes:

Identifiers: Name, postal address, email, phone number, and date of birth.
Usage Data: IP addresses, browsing history, geolocation data, and details of interactions with our services.

How We Use Personal Information:

We use the collected data to:

- Create and maintain user profiles.
- Fulfill orders and respond to inquiries.
- Understand, maintain, and improve user interactions with our services.
- Conduct marketing and promotional activities, including email and SMS communications.

Cookies and Tracking Technologies:

We employ cookies and third-party tracking tools like Google Analytics to analyze site usage and enhance user experience. These tools collect anonymous data, such as visit times, pages viewed, and device information.

SMS Consent:

By providing your mobile phone number during interactions with Kalustyan Corporation, whether through our website Kalustyan.com or in-person at our location (855 Rahway Ave, Union, NJ 07083), you consent to receive SMS (Short Message Service) communications from us. These messages may include, but are not limited to, updates about your orders, promotional offers, and other marketing messages. Standard messaging and data rates may apply, depending on your mobile carrier.

How We Use SMS Communications:

We may use your mobile phone number to:
- Provide order confirmations, shipment tracking, and other transactional updates. - Send promotional offers, discounts, and marketing materials. - Communicate changes or updates related to your account or our services.

Opting Out of SMS:

You can opt out of receiving SMS communications at any time. To stop receiving promotional SMS messages, reply “STOP” to any message you receive, or contact us directly at info@kalustyan.com. Once we process your request, you will no longer receive marketing SMS messages, but you may still receive transactional or service-related communications as necessary.

Information Security:

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or loss. Our data centers are managed by One Marketing Group LLC, ensuring that your information is stored securely.

Information Sharing:

We engage third-party service providers to support, maintain, and analyze our services. These partners may access your personal information—such as identifiers, customer records, commercial details, and geolocation data—solely to perform functions on our behalf, under strict contractual obligations to safeguard your data in compliance with legal standards. For transactions, we may share your personal information with third parties for payment processing, order fulfillment, and verification. Additionally, we may collaborate with unaffiliated third parties for marketing purposes, with all parties bound to use your data exclusively for specified tasks.

Compliance with State Law:

Our practices comply with state laws and regulations. In case of any conflict between this policy and applicable state laws, state laws will take precedence.

Non-Personal Information:

We collect non-personal data to improve our services. This includes language preferences, zip codes, device identifiers, and aggregated user behavior data.

Your Choices:

You have rights to access, correct, and delete your personal data. You can manage data preferences through cookie settings or by contacting us at info@kalustyan.com. You may also opt out of receiving marketing communications, including SMS messages, as described above.

Changes to Our Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be posted on our Website with a revised "Last Updated" date. Your continued use of our services indicates your acceptance of the updated policy.

Contact Us:

For any questions or concerns about this Privacy Policy, please contact us at: info@kalustyan.com

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